Legal

Terms of Service

Last updated: August 5, 2026

1. Acceptance of terms

By accessing or using Orderly, you agree to be bound by these Terms of Service. If you do not agree, you may not use the service.

2. Description of service

Orderly provides automated order and package tracking by reading order-related emails from your connected inbox. We extract order details, tracking numbers, and shipping status to present them in a unified dashboard.

3. Account and eligibility

You must be at least 13 years old to use Orderly. You are responsible for maintaining the security of your account and for all activity that occurs under your account.

4. Acceptable use

You agree not to misuse the service. This includes:

  • Attempting to access data that does not belong to you.
  • Interfering with or disrupting the service or its infrastructure.
  • Using the service for any illegal or unauthorized purpose.
  • Reverse engineering or scraping the service.

5. Email access

Orderly requires read-only access to your email to function. You may revoke this access at any time by disconnecting your email in account settings or revoking the app's permissions through your email provider. Orderly will only access emails necessary for order tracking.

6. Data and content

You retain ownership of your data. By using the service, you grant Orderly a limited license to process your data solely to provide the tracking features you request.

7. Service availability

We aim to keep Orderly running smoothly, but we do not guarantee uninterrupted access. The service may occasionally be unavailable for maintenance or due to factors beyond our control.

8. Termination

You may stop using Orderly and delete your account at any time. We reserve the right to suspend or terminate access if you violate these terms.

9. Disclaimer

Orderly is provided "as is" without warranties of any kind. We are not responsible for delays, losses, or damages arising from carrier data inaccuracies or email processing errors.

10. Changes to terms

We may update these terms from time to time. We will notify you of significant changes. Continued use of the service after changes constitutes acceptance.

11. Contact

For questions about these terms, email support@shiporderly.com.